Last Updated: 05/03/2025
1. Introduction
Welcome to The Crocker Family (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://www.thecrockerfamily.co.uk/
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
We may collect and process the following types of personal data:
•Identity Data – Name, title, and other identifiers.
•Contact Data – Email address, phone number, postal address.
•Technical Data – IP address, browser type, device information.
•Usage Data – Pages visited, time spent on the website, interactions.
•Communication Data – Any information you provide through forms, emails, or customer service interactions.
3. How We Collect Your Data
We collect your personal data through:
•Direct interactions (e.g., when you fill out a contact form or email us).
•Automated technologies (e.g., cookies and analytics tracking when you browse our website).
4. How We Use Your Data
We use your personal data to:
•Respond to inquiries and provide customer support.
•Improve our website and services.
•Send updates, newsletters, or promotional content (if you have opted in).
•Comply with legal obligations.
5. Legal Basis for Processing
Under GDPR, we process your personal data based on:
•Your consent (when you opt into communications).
•Contractual necessity (to provide services or respond to inquiries).
•Legitimate interests (to improve our website and user experience).
•Legal compliance (to fulfill regulatory obligations).
6. Data Sharing & Third Parties
We do not sell or rent your personal data. However, we may share it with:
•Service providers (e.g., hosting, analytics, and IT support).
•Legal authorities (if required by law).
7. Data Retention
We retain your personal data only as long as necessary for the purposes stated above, or as required by law.
8. Your Rights
Under GDPR, you have the right to:
•Access your personal data.
•Rectify inaccurate data.
•Erase your data (“right to be forgotten”).
•Restrict processing of your data.
•Object to data processing.
•Withdraw consent at any time (for marketing communications).
To exercise your rights, contact us at: Property@mbcrocker.co.uk
9. Cookies & Tracking
Our website uses cookies to enhance your experience. You can manage cookie settings via your browser.
10. Data Security
We implement security measures to protect your data. However, no online transmission is 100% secure.
11. Contact Us
For any questions about this Privacy Policy or to exercise your rights, contact:
The Crocker Family
Email: Property@mbcrocker.co.uk
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
